Reference

How 333kc Handles Your Personal Information

When you open an account with us and use payment methods like bKash, Nagad, or Rocket, you share personal details — and we take that seriously.

Account data protectedbKash, Nagad, Rocket payment privacyYour right to access your dataClear data retention rulesContact us to request changes
333kc How 333kc Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply security measures across every layer of your account — from how payment details are stored to how login sessions are verified. Your bKash, Nagad, or Rocket details are never stored in plain text. Account login uses OTP verification tied to your registered mobile number, so access requires something only you hold. Here is what that looks like in practice.

Encrypted Payment Data

Payment method references — bKash numbers, Nagad account IDs, Rocket wallet details — are encrypted at rest. We never expose raw financial identifiers in your account view or support logs.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand page usage. You can adjust cookie preferences through your browser settings at any time without closing your account.

Data Retention and Deletion

Account data is kept while your account is active. After you close your account, we hold records for a set period under applicable rules, then delete them. You can request early deletion subject to those same rules.

Who to Contact for Data Requests

Send a written request via live chat or email with your registered mobile number. We will confirm your identity before actioning any data access, correction, or deletion request.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how we handle your details, our support team is the right place to start. You can contact us through any of the channels below — include your registered email or mobile number so we can locate your account quickly.

Live Chat Open the live chat from your account dashboard. Describe your privacy request and a support agent will confirm receipt and next steps.
Email Support Send your data request or privacy concern to our support email. Include your registered phone number — the one linked to your bKash, Nagad, or Rocket wallet.
Account Help Centre Log into your account and navigate to the Help section. Submit a privacy ticket directly from there for a documented record of your request.

Common Questions About Your Privacy at 333kc

These are the questions we hear most often about how your personal data is handled here. Each answer is specific to how the platform works — not a generic legal summary.

We collect your name, phone number, email address, and the mobile wallet reference you use — such as your bKash or Nagad number. Device data and session logs are also collected to secure your account.

It is shared only with the payment processor needed to complete your transaction. We do not pass wallet numbers to advertisers or unrelated third parties under any circumstances.

Yes. Contact us via live chat or email with your registered mobile number. We verify your identity first, then provide a summary of the data linked to your account within a reasonable timeframe.

We retain records for a period after account closure as required by applicable rules. Once that period passes, your data is deleted. You can ask us about the specific period via support.

Submit a deletion request through live chat or the Help section of your account. Include your registered email and phone number. We action deletion requests after identity verification, subject to any retention requirements.

We use session cookies to keep your login active and analytics cookies to see how pages are used. You can manage or block cookies in your browser settings — this does not delete your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.